COVID-19 Resource Guide
FEDERAL EMERGENCY MANAGEMENT AGENCY (FEMA)
How can I donate or volunteer?
- You can find vetted non-profit organizations supporting COVID-19 here.
- Trained medical volunteers can donate services here.
- If you have medical supplies or equipment to donate, please email FEMA’s National Business Emergency Operations Center at firstname.lastname@example.org.
- Adequate supplies of blood are needed to treat patients in hospitals, but many blood drives have been cancelled. Donating blood is a safe process; to find where you can donate blood, visit redcross.org.
- Additional ways to help can be found at www.fema.gov/coronavirus/how-to-help.
How can my company donate medical supplies, services, and equipment?
- If you have medical supplies or equipment to donate, please provide details on what you are offering through the online medical supplies and equipment form at https://www.fema.gov/covid19offers.
- If you are interested in doing business with FEMA and supporting the response to COVID-19 with your company’s non-medical goods and/or services, please submit your inquiry to the Department of Homeland Security’s Procurement Action Innovative Response (PAIR) team at DHSIndustryLiaison@hq.dhs.gov.
- Additional information can be found here.
How do I know what is fact and what is a myth?
- Visit FEMA’s Rumor Control Page here.
CENTERS FOR DISEASE CONTROL (CDC)
Where can I find the most up to date information and recommendations from CDC?
- You can find the most up to date information from CDC here.
FEDERAL DRUG ADMINISTRATION (FDA)
I have a concern over drug shortages.
- Call the Division of Drug Information at 855-543-3784 or 301-796-3400, or email them at email@example.com. FDA's Drug Shortage page also has information related to current shortages.
I have questions regarding COVID-19 Diagnostic Tests.
- Visit this page on FDA’s website.
I’m looking for additional information regarding the FDA and COVID-19.
- Click here.
SMALL BUSINESS ADMINISTRATION (SBA)
I am seeking guidance and loan resources for my small business.
- Visit SBA’s Small Business Loan Guidance page here.
Where can I get information specific to SBA Disaster Loans?
- Visit SBA’s Disaster Loan page here.
DEPARTMENT OF LABOR (DOL)
I have questions regarding passage of the Families First Coronavirus Act and how it will affect me.
- Click here for information for employees.
- Click here for information for employers.
- Visit this page to view frequently asked questions and answers.
DEPARTMENT OF EDUCATION (DOE)
I’m an educator looking for information and resources from the federal government.
- Click here.
INTERNAL REVENUE SERVICE (IRS)
I’m not able to file taxes in time or need assistance with filing given the current circumstances.
- The deadline to file and pay taxes was extended to July 15, 2020.
I'm experiencing delays in receiving my tax return.
- The IRS has stated they are experiencing delays in processing paper tax returns. You can check the status of your return here.
How much aid can my family and I expect from the Coronavirus, Aid, Relief, and Economic Security Act that passed Congress in March?
- A one-time tax-free recovery rebate of $1,200 is available to every American with a valid social security number whose income is at or below $75,000. That’s $2,400 per married couple, with an extra $500 per child. That assistance is reduced for those earning between $75,000 – $99,000, and ends at $99,000. Income amounts are determined based on 2019 tax returns, if filed, or 2018 returns. For seniors and individuals with disabilities, the IRS will identify beneficiaries using SSA-1099 and RRB-1099 information.
I receive Social Security benefits. Am I eligible for the rebate?
- Yes, the $1,200 rebate is available to those with no income, as well as those whose income comes entirely from Social Security benefits.
Do I need to do anything to receive the rebate?
- For the vast majority of Americans, no action is required in order to receive a rebate check.
DEPARTMENT OF STATE (DOS)
I am overseas and can’t get a flight back to the United States.
- Please enroll in the Smart Traveler Enrollment Program (STEP) at step.state.gov. This is the best way to get real-time updates from the State Department.
- Send an email to firstname.lastname@example.org with your full name, passport number, current location, and place of citizenship.
- Check with your airline, cruise line, or travel operators regarding your travel plans and/or restrictions.
- If you have an emergency overseas, contact the nearest U.S. Embassy of Consulate or call 1-888-407-4747 (from the United States and Canada) or +1 202-501-4444 (from overseas).
Additional resources for family members of those currently abroad:
- Visit travel.state.gov for the latest travel advisories and guidance regarding COVID-19 for U.S. citizens abroad.
- Follow the advice of the CDC and local health authorities.
- Monitor the Department of State’s COVID-19 website.
DEPARTMENT OF DEFENSE (DOD)
I want an update on DOD medical facilities and other military efforts.
- Visit DOD’s website here.
U.S. DEPARTMENT OF AGRICULTURE (USDA)
I’m looking for information on USDA’s response to COVID-19.
- This link provides information regarding access to food, food safety, animal and plant health, critical infrastructure, forest service, grading and auditing services, data and reporting services, pet safety, trade and foreign agricultural affairs, USDA Loans and USDA Service Centers.
- Click here for information about the H-2A visa program and coronavirus.
ENVIRONMENTAL PROTECTION AGENCY (EPA)
Is my water safe?
- EPA provides updates on drinking water, wastewater, and disinfectants here.
What are some disinfectants that can be used against COVID-19?
- A list of disinfectants that can be used against the coronavirus is available here.
- View frequently asked questions about disinfectants here.
- Click here for information for information about expediting emerging viral pathogen claim submissions.
NATIONAL PARK SERVICE (NPS)
Which national parks and trails are open?
- Click here for updates on national park operating hours.
- Click here to visit a national park virtually.
What NPS is doing to ensure safety in parks?
- Visit this page for information.
STATE OF GEORGIA RESOURCES
GEORGIA DEPARTMENT OF LABOR
I’ve lost my job because of COVID-19. How do I apply for Georgia Unemployment Benefits?
- Click here for instructions for filing an unemployment insurance claim.
I’ve had to lay people off because of COVID-19. Here do I file my claim on behalf of my employee?
- Click here for instructions for employer filed claims.
Can I apply for unemployment insurance over the phone?
- Yes, please call the Career Center closest to you. The contact information for each Career Center is available here. Call volume is very high, but representatives are returning calls as quickly as possible in the order they are received.
I would like to check the status of my unemployment insurance claim, what number should I dial?
- You may check your status online by logging in to your My IU account here. You can also speak to a representative by reaching out to your local Career Center here. Call volume is very high, but representatives are returning calls as quickly as possible in the order they are received. You may also visit the Georgia Department of Labor’s website for information regarding individual claims by clicking here.
GEORGIA DEPARTMENT OF PUBLIC HEALTH
How do I volunteer for one of Georgia’s Department of Public Health Programs?
- Click here for information.
How many COVID-19 cases are there in Georgia?
- This page is updated daily.
Where can I find information on COVID-19 testing sites and the types of tests available in Georgia?
- You can find information regarding Georgia’s COVID-19 testing options here.
GEORGIA DEPARTMENT OF ECONOMIC DEVELOPMENT
Where can I find guidelines specific to Georgia business?
- General information from GDEcD can be found here.
- Business resources page is here.
- Frequently asked questions page is here.
GEORGIA DEPARTMENT OF AGRICULTURE
I’m looking for information on Animal Health, Georgia Grown, Food Safety, Meat Inspection, and Ag Inputs within Georgia.
- Visit this page.
- Agriculture has been recognized as critical infrastructure during the COVID-19 response.
INDIVIDUAL & CHARITABLE RESOURCES
I need general assistance. Where can I go to get help for my family and me?
- United Way and 2-1-1 can direct you to available resources.